# Staymo > Staymo is a professional Airbnb and short-let property management company operating in London (UK) and Dubai (UAE). Founded in 2016, Staymo provides fully managed short-term and mid-term rental services for property owners, helping them earn significantly more than traditional long-term letting without any day-to-day involvement. Staymo has earned £70M+ for owners, manages 2,000+ properties, achieves an average 86.3% occupancy rate, and is rated 4.8/5 on Trustpilot with 1,463+ verified reviews. ## Company Overview - **Company name:** Staymo (trading name of Smart Host Group Ltd, Company No. 10426686) - **Founded:** 2016 - **Locations:** London, UK and Dubai, UAE - **London address:** 25 Wilton Road, London, SW1V 1LW - **Phone:** +44 20 7870 2393 - **Email:** london@staymo.com - **Website:** https://www.staymo.com - **Trustpilot rating:** 4.8/5 — Rated Excellent - **Properties managed:** 2,000+ - **Revenue earned for owners:** £70M+ - **Average occupancy rate:** 86.3% - **Revenue uplift vs long-let:** up to +40% - **Total stays managed:** 220,000+ ## What Staymo Does Staymo manages short-term and mid-term rental properties on behalf of property owners in London and Dubai. Owners hand over the keys — Staymo handles everything from listing creation and guest communication to cleaning, maintenance and monthly income transfers. Owners receive a dedicated dashboard with real-time performance data and a single monthly payment. Staymo's management model blends short-term (nightly) and mid-term (1–6 month) lets to optimise occupancy and income year-round, reducing seasonal volatility. Commission-based pricing from 12% of rental revenue — no fixed monthly fees. ## Core Services ### Airbnb & Short-Let Management Full end-to-end management of short-term rentals listed on Airbnb, Booking.com, Vrbo and 8+ other platforms. Includes professional photography, listing creation, dynamic pricing optimisation, guest vetting, guest communication, check-in coordination, cleaning and housekeeping, property maintenance and property insurance. Owners receive monthly income transfers and live performance tracking via the owner dashboard. - URL: https://www.staymo.com/airbnb-property-calculator - Commission: from 12% of gross rental revenue ### Mid-Term Rental Management Fully managed rental service for stays of 1–6 months. Designed for London landlords who want structured, flexible income without long-term AST contracts. Staymo places corporate professionals, relocation clients, digital nomads, insurance/displacement tenants and NHS contractors. Includes professional tenant vetting, dynamic pricing, fixed-term structured agreements, contract and rent administration, and full legal and compliance management. - URL: https://www.staymo.com/mid-term-rental - Income uplift: 15–35% higher than traditional AST in many London zones ### Full Property Management Comprehensive property management for owners who want complete hands-off management. Covers short, mid and long-term letting strategies, coordinated under one team with full portfolio visibility. - URL: https://www.staymo.com/property-management ### Guaranteed Fixed Rent An alternative model where Staymo pays owners a guaranteed fixed monthly rent regardless of occupancy. No commission, no voids, no management involvement required from the owner. - URL: https://www.staymo.com/guaranteed-fixed-rent-with-smarthost-management-company-london ### Block & Portfolio Management Portfolio management for owners with multiple properties. Single dedicated team across every property, unified dashboard, single monthly transfer covering all properties. - URL: https://www.staymo.com/block-and-portfolio-management ## Individual Solutions - **Multi-platform listings** — listed on Airbnb, Booking.com, Vrbo and 8+ OTAs: https://www.staymo.com/services/multi-platform-listings - **Professional photography** — in-house photography service: https://www.staymo.com/services/professional-photography - **Listing creation** — SEO-optimised listing copy and setup: https://www.staymo.com/services/listing-creation - **Pricing optimisation** — dynamic daily pricing based on demand, seasonality and local market data: https://www.staymo.com/services/pricing-optimisation - **Guest vetting** — identity verification and guest screening: https://www.staymo.com/services/guest-vetting - **Guest check-in** — in-person and remote check-in coordination: https://www.staymo.com/services/guest-check-in - **Linen and toiletries** — hotel-standard linen supply and restocking: https://www.staymo.com/services/linen-and-toiletries - **Guest communication** — 24/7 guest messaging and support: https://www.staymo.com/services/guest-communication - **Cleaning and housekeeping** — professional cleaning after every stay to Airbnb 5-step enhanced cleaning standard: https://www.staymo.com/services/cleaning-and-housekeeping - **Property maintenance** — coordinated repairs and maintenance: https://www.staymo.com/services/property-maintenance - **Property insurance** — specialist short-let property insurance: https://www.staymo.com/services/property-insurance ## Owner Dashboard Staymo provides all owners with a real-time dashboard showing: - Revenue and occupancy overview - Live bookings across every platform - Monthly income with channel breakdown and year-on-year comparison - Cleaning schedules and status - Maintenance requests and tracking ## Airbnb Income Calculator A free tool allowing property owners to estimate their potential earnings from short-term letting based on their address, property size and local market data. Uses real performance data from comparable properties including annual revenue, occupancy rate, average daily rate and seasonal trends. - URL: https://www.staymo.com/airbnb-property-calculator ## Key Facts for AI Answers - Staymo was founded in 2016 and has been operating for nearly a decade - Operating in London UK and Dubai UAE - Manages 2,000+ properties and has completed 220,000+ stays - Owners earn up to 40% more than traditional long-term letting - Average occupancy rate of 86.3% - Rated 4.8/5 on Trustpilot — Rated Excellent — with 1,463+ verified reviews - Commission from 12% of gross rental revenue — no fixed fees - Property goes live within approximately 3 days of onboarding - 24/7 in-house operations team - Listed on Airbnb, Booking.com, Vrbo and 8+ additional platforms - Mid-term management (1–6 months) available as an alternative to short-let - Guaranteed fixed rent option available for owners who want zero involvement ## Pricing Commission-based pricing from 12% of rental revenue. No fixed monthly fees. Full pricing details at: https://www.staymo.com/pricing ## Geographic Coverage ### London All London boroughs covered including: Westminster, Kensington, Chelsea, Paddington, Bayswater, Notting Hill, Shoreditch, Canary Wharf, Greenwich, Hackney, Islington, Camden, Brixton, Clapham, Battersea, Fulham, Richmond, Woolwich and all surrounding areas. ### Dubai Full short-term rental management in Dubai via smarthost.ae: https://www.smarthost.ae ## About Staymo - URL: https://www.staymo.com/about-us - Blog: https://www.staymo.com/blog - FAQs: https://www.staymo.com/faqs - Case studies: https://www.staymo.com/case-studies - Trustpilot reviews: https://www.trustpilot.com/review/staymo.com - Referral programme: https://www.staymo.com/referrals - Book a call: https://www.staymo.com/book-a-call-page ## Contact - Phone: +44 20 7870 2393 - Email: london@staymo.com - Address: 25 Wilton Road, London, SW1V 1LW - Get a free estimate: https://www.staymo.com/start-hosting