Property maintenance handled before it becomes
a problem

From a faulty boiler to a broken appliance — our in-house maintenance team identifies issues early, resolves them quickly and keeps your property in excellent condition year-round.

2,000+

Properties managed

86.3 %

Properties managed

+30%

Properties managed

£70M+

Properties managed

4.8/5

Properties managed

Issues spotted early. Resolved before guests notice.

Wear and tear is inevitable — what matters is how quickly it's addressed. Our maintenance team monitors your property continuously, responds to issues promptly and coordinates trusted contractors so nothing is left unresolved between stays.

Any issue reported.
Our team responds immediately.

When a guest reports a maintenance issue, our team acts the same day. The faster we're informed, the quicker we can resolve it — minimising disruption to the guest and protecting your review score.

See what your property could earn with Staymo.

London homeowners earn up to 40% more with Staymo
— see what your property could earn ↓

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Every maintenance job tracked in your owner dashboard

Handy man visits, repair status and maintenance history — all logged and visible in your owner dashboard. Our housekeeping team inspects after every stay and flags anything that needs attention, so nothing builds up unnoticed.

Routine maintenance prevents costly surprises

Proactive checks on boilers, appliances and key systems reduce the risk of expensive emergency callouts. Catching small issues early costs significantly less than fixing large ones later — and keeps your property performing without interruption.

Built on performance.
Proven by results.

Ten years of London
expertise

A decade managing London short and mid-term lets — through regulation changes, market shifts and everything in between. We know this market from the inside.

Smart systems, better
results

Dynamic pricing, real-time calendar management and live performance reporting — technology that works quietly in the background so your property always earns at its potential.

Rated excellent

Over 2,500 verified reviews from London property owners and guests around world.. The people whose properties and income we're responsible for every day.

We handle every type
of maintenance issue

Affects your property's condition but doesn't require immediate action — a faulty TV, a minor appliance issue, cosmetic wear. Logged, scheduled and resolved at the next available slot.

NON-URGENT:

Affect the property's advertised condition. This might involve things like broken light bulbs or minor appliance malfunctions, such as a TV or hairdryer not working.

URGENT:

Causes guest discomfort but isn't an emergency — heating not working, a power outage in one room, a broken shower. Responded to the same day, contractor coordinated within hours.

EMERGENCY:

Requires immediate action — a gas leak, burst pipe or total power failure. Our team is contactable around the clock and coordinates emergency contractors without you needing to be involved.

Full property management services

One experienced team handles every part of your property's operation — so nothing falls through the gaps and you never have to coordinate anything yourself.

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